Refund policy
Return & Refund Policy
Custom/Made-to-Order Items: All custom-designed or made-to-order parts are final sale and non-returnable unless defective or we shipped the wrong item.
Stock Items: Standard catalog items can be returned within 14 days of delivery if unused and in original packaging.
Return Eligibility
✅ Item unused and in original condition
✅ Original packaging intact
✅ Return initiated within 14 days of delivery
✅ Proof of purchase (order number)
❌ Not Eligible: Custom orders, installed parts, items damaged by customer
How to Start a Return
1️⃣ Contact Us: Email [info@anodegarage.com] with order number and reason
2️⃣ Get Authorization: We'll send return instructions within 24 hours
3️⃣ Ship It Back: Pack securely and ship to provided address
4️⃣ Get Refunded: Refund processed within 48 hours of receiving return
Refunds
- Full refund, no restocking fee
- Refunded to original payment method
- Shipping costs are non-refundable (except for our errors or defective products)
Defective or Wrong Items
Contact us within 14 days of delivery. We'll ask for photos and either:
- Send replacement part, or
- Provide prepaid return label for refund
Return shipping paid by:
- You: Customer changed mind on stock items
- Us: Defective, damaged, or wrong item shipped
No Refunds For:
- Wrong item purchased by mistake (measure twice, order once)
- Parts that don't fit due to vehicle modifications
- Custom orders (unless we messed up)
Questions? Contact: [info@anodegarage.com]